The Grocery Store Principle
Mike Blanton, our late founder, operated his business with what he called the Grocery Store Principle in mind. This means that if he saw one of his customers in the grocery store, he wouldn’t feel the need to go down another aisle to avoid them, because we handle all of our projects correctly and with care. Mike wanted to be able to greet every Dalton Carpet One customer he encountered with confidence, knowing we took care of them and their home from start to finish. We continue to operate by this principle today, and want to leave every customer feeling confident and excited about their new home update.