“Dalton Carpet one is far more than a supplier- they are a trusted community partner. They have been a trusted consultant and true partner in every sense of the word. In this day and age its incredibly important to work with companies who are full of integrity, and do the right thing for you and for our community. Time after time we have had to reach out to Dalton Carpet and every time they have gone out of their way to ensure that the solutions we sought have been well thought out and if they don’t have the exact right product they are quick to recommend a solution and recommend others who can help us. They participate with our events through sponsorships and understand how important being a part of the solution for community needs is and see that as their responsibility. They always do what they say they will do and finish the job on time and on budget and are always available after the job is over to ensure our complete satisfaction.
Like all companies their brand is only as good as their staff. Casey has become more than a sales person she is a true partner. She calls and checks on us, participates in our events, and is always available when we need to call and ask a question. To The Classic Center Casey Jo Hanson is our connection to Dalton Carpet and she always is there for us before, during and after a major install to ensure the job is done correctly and uses her experience and the experience of the company to ensure that she is steering us in the right direction.
Having operated The Classic Center for the past 25 years the number one thing that I believe in is contractors that have a proven track record of doing the right thing for the client. Casey returns my call within an hour, always ensures that we have the right product, right equipment and the right people on our job and ensures that she has a great plan that will work with the limited time frame we often have to get the work done. More than that, she also ensures that she personally is there throughout the process with a watchful eye to ensure the goals of the job are met.
We are very grateful for the way Dalton Carpet One lives out their brand, invests in great people like Casey Jo Hanson and are the kind of community partners we know we can trust. They understand this is our community and together we can leave it better than we found it.”