When you choose Dalton Carpet One to take on your next home update or renovation, you are selecting a dedicated team of designers that will help you make product choices perfectly suited for you and expert installers to help your dream become reality.
We exist to make it easy for customers — that’s our Core Purpose. All you need to do is enjoy the experience Dalton Carpet One brings to each of our home projects. Each member of our team is specialized in their role, so you can be certain Dalton Carpet One is here to make this process effortless for you.
- Designers: Your Designer or Account Manager tailors the product selection process to your unique desires and needs. Get inspired by our project portfolios.
- Project Managers: Personalized service is provided throughout the project by your Project Manager, who takes care of the organizing and scheduling of project installations.
- Installers: Our certified installers have specialized field expertise and never compromise on exceptional quality. The care they extend to your home is the same they would have for their own: precise, meticulous, and sincere.
The driving force of who we are at Dalton Carpet One can be found in our Core Purpose and our Core Values. We exist to make it easy for customers to confidently create beautiful and functional environments — that’s our Core Purpose. In order to fulfill our Purpose, we use our three Core Values every day, which are Focus On The Customer, Always Get Better, and Do Whatever It Takes. These values put our customers first, allows us to provide expert service, and let us build lasting relationships with our clients.
Focus On The Customer means our clients are our primary concern. We are committed to their happiness from the time they begin the design process to the completion of renovation. We want our customers to love their new space, and be excited to take on their next project with Dalton Carpet One.
Always Get Better fuels our commitment to ongoing training for our team on the latest technologies, product features & trends, and installation methods to continue to be leaders in our industry. We are always seeking opportunities to continue to learn and grow, which includes using feedback from our clients to continuously improve.
Do Whatever It Takes drives us to do everything we can to keep your project running smoothly, no matter what hiccups may come up along the way. We are with you at every step and you can count on us to take care of you and your home. We will “Do Whatever It Takes” to ensure that we follow through on our promise to you and you will feel confident working with Dalton Carpet One.
Our Beautiful Guarantee®
There may be instances when you realize a product doesn’t fit your space quite as you imagined. We promise to treat customers like family, so if you’re dissatisfied, we are, too. With select products and warranties offered in our showrooms, you will enjoy a complimentary floor replacement on us if it turns out differently than you expect! That’s the Beautiful Guarantee®.
A Healthier Way to Install
With our exclusive NeutralizeTM Installation System, you have the comfort of knowing your home is the cleanest it has ever been after an installation. This exclusive installation system is antimicrobial, eliminates bacteria, mold, mildew, germs, and 99.9% of viruses — plus it’s safe for pets and humans! HEPA vacuums are used before and after an installation to eliminate dust and particles. Lastly, our installers spray the surface with VitalOxide© disinfectant after the installation is complete, which has been proven to kill COVID-19. Be assured knowing when we leave your home it is safe for you and your family.
National Brand Recognition
Dalton Carpet One is part of a national co-op — Carpet One. Though we belong to a larger brand, our stores are each privately-owned. This makes us more in-tune with every customer’s individual needs. We’re also able to offer the best prices on our exclusive brands and a vast selection of products. We offer various financing options as well, so you can design the home of your dreams!
Convenience is Key
Dalton Carpet One works with customers in our local showrooms or design center, either through a virtual call, or we can visit you in the comfort of your own home. We meet where it is most convenient for you.
